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Equality & Diversity

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Joseph James Law is committed to eliminating unlawful discrimination and promoting equality and diversity throughout its day to day business, including in all policies, procedures, client dealings, employee dealings, dealings with other professionals, recruitment, and any third-party dealings.

Joseph James Law commit to treating each person it deals with equally, with the same levels of professionalism and respect, regardless of:

  • Age
  • Race
  • Religion or belief
  • Disability
  • Gender reassignment
  • Marriage and civil partnership
  • Pregnancy and maternity
  • Sex
  • Sexual orientation

The above are protected characteristics under the Equality Act 2010 and this Act will be strictly adhered to at all times by the firm.

Recruitment and Employment

The firm consider all employees to be equal and create a working environment which is free from unlawful discrimination. This applies equally to voluntary positions and anyone undertaking work experience within the firm. This will, for example, include arrangements for employment, recruitment and selection, terms and conditions of employment, access to training opportunities, conditions of service, access to promotion and transfers, grievance and disciplinary processes, dress code, work allocation and any other employment related activities.

The firm actively considers the making of reasonable workplace adjustments to ensure that staff members with a disability, vulnerability or particular need are fully supported and are not put at a substantial disadvantage compared to other staff.

Further, as a firm regulated by the SRA, Joseph James Law collect and report workforce diversity data about the diversity make-up of their workforce annually.

Recruitment will be carried out fairly and staff will be recruited based on their skills, suitability for the job role and their levels of professional conduct. As it is the firm’s aim to encourage, value and manage diversity and it is committed to equality for its entire staff, it strives to attain a workforce that is representative of the communities from which it is drawn.


As a provider of legal services, the firm will treat all clients equally and fairly and not unlawfully discriminate against them. It will also, wherever possible, take steps to promote equal opportunity in relation to access to the legal services that it provides, taking account of the diversity of the communities that it serves.

The firm takes account, in particular, the needs of clients with a disability and clients who are unable to communicate effectively in English. In particular, the firm makes reasonable adjustments to ensure that clients with a disability, vulnerability or particular need are not placed at a substantial disadvantage and do not pass on the costs of adjustments to these clients. The firm considers whether particular groups are predominant within its client base and, where possible, ensures that their needs are met.

The firm will not refuse to deal with any client based on their age, race, religion/belief, sex, sexual orientation, disability status or any other protected characteristic. Similarly, the firm will not allow clients to choose their expert based around any of the protected characteristics under the Equality Act 2010. Experts should be selected based on their suitability for the clients’ needs, skills, ability and experience.

Third Parties and Experts

The firm do not unlawfully discriminate in dealings with experts and third parties. All experts and third parties are instructed from a register of experts and have been assessed by the firm as being capable of meeting both the firm’s and its clients’ requirements. Experts and third parties are instructed because they satisfy the firm’s selection criteria.


The firm will take seriously any complaint raised from a claim of discrimination whether this be from an employee, client or third-party, and, anyone who makes such a claim, will be protected against victimisation. Any employee, client or third-party who feels they have been discriminated against should put their complaint in writing to Managing Direct, Andrew Settle.

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I had the mis fortune to need Legal advice over an employment issue right at the start of the Covid 19 outbreak/lock down period. I had previously heard of JJL though an event that they run annually so thought why not give them a go. The service I received was excellent the whole team were attentive and explained all of the legal details in plain English. Within a week or so my issue was resolved successfully which given the current state of the country I was super impressed with. I would have no hesitation in recommending their services to anyone in need of legal advice.

I have been working with Joseph James Law for over a year now and have found each member of the team I have worked with highly knowledgeable and extremely professional. I have worked with Katarzyna for the most part and she has been very supportive, the communication between us has always been clear and timely especially when dealing with some highly sensitive issues.

ML Group

Thank you for your friendly & professional service. You have been instrumental in keeping our mind at peace with employment matters, helping us with comprehensive employment handbook as well as best practices. We value your guidance on case-2-case basis and trust you as you have our interests at heart.

Thank you for your help in this matter as I have no doubt we would not have managed it on our own.

Mrs C Steventon

Thank you so much to JJL for helping me through a really tough time with my employer. Without their time and legal expertise I am not sure what I would have done. They made calculated and rational decisions that assisted me get the best possible outcome.

Mrs H

Andrew and his Employment team made themselves available during times most people would consider after hours and the patience they had along with the time they took to explain the details of the case were truly above and beyond what was expected. Andrew did everything in his power to ensure the pro...

John F

My family and I were in need of professional legal advice regarding our late mother, Andrew Settle of JJL was professional, courteous and extremely understanding , which at the time was extremely helpful.

Trevor Price

As a relatively new commercial client of JJL solicitors we have been delighted by the results that they have achieved in a short space of time. They made the set up and process of transferring our debt recovery clients simple, straightforward and hassle free.

Mrs Brice

Fantastic service, I would highly recommend and would definitely use again if needed. Friendly staff, very fast response to any queries via email or phone and great advice and support was given throughout the process. Help was provided every step of the way. Nothing was too much trouble. I got the ...

Victoria D
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